Tektronix has announced the introduction of new Silver Care Packages to the popular line of service plans offered by the company. Silver Care Packages extend the standard warranty to five years on a wide range of Tektronix instruments. With five different options, Silver Care Packages make it easy for customers to select the service plan that best meet the needs of their purchased product and budget.
Silver Care Packages are designed to protect the customer's investment by providing a worry-free ownership experience. Customer will benefit from increased uptime and asset availability, priority service, and the quality and expertise they expect from Tektronix.
Each Tektronix Silver Care Package offers:
- Faster Repair Time - Average of 5 days faster than without coverage
- No Additional Repair Costs - Service package covers all parts, labor, and 2-day in-country shipping
- Calibration with Each Repair - Instruments returned to factory performance after repair
- No Hassle Service - No purchase orders, quotes, or approval delays - customers are one phone call away from starting the repair process
"Our customers are our number one priority and we are dedicated to providing the industry's best service options. The introduction of the Silver Care Package series is another proof point to this commitment," said Bernie Duffy, vice president and general manager of Service Solutions at Tektronix. "Customers who purchase a Silver Care Package can expect to receive five years of complete warranty coverage for a fraction of the price of a single repair. Our goal is to help both new and current customers get the most value from their Tektronix products."
In addition to the Silver Care Packages, the company offers a full suite of service plans, providing customers with a level of care unmatched in the test and measurement industry.
Availability
Silver Care Packages are available for select new and previously purchased products to customers worldwide. Contact your local Tektronix distributor or sales representative to request a Silver Care Package with your new product. Visit the Silver Care Package website for more information and a full list of eligible products. Standard warranty terms and exclusions apply.
www.tek.com
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